Reliability
Thousands of simultaneous calls handled by telephony professionals, with no overload, even at large scale.
The power of a carrier
behind every call.
Powered by
+10M
calls
per day
+15,000
simultaneous
calls
+20
years of telecom
expertise
+450
active
clients
Seamlessness
Telecom and voice AI combined: we control the whole chain, with a single point of contact to set up your agents.
Sovereignty
Your data is hosted in France or in Europe: it stays under your control, in full compliance with the GDPR.
Call demo
A conversation
A conversation
with your Mydle agent.
Fast, accurate and able to adapt in real time, our agents reproduce the mechanics of a natural conversation while adding AI’s ability to take action.
Incoming call · 00:00
Agent
Hello, I’m My, your virtual assistant. How can I help you?
Traffic noiseCustomer
Hi, I’d like to know where my order is.
653 ms
Instant responsiveness
The agent answers instantly.
Agent
Of course. What’s your order number?
Customer
AZ 7842 NX.
Advanced language understanding
The reference is heard in full, then repeated back without a single error.
Real-time integrations
The agent checks and updates
your tools, during the call.
API call · order systemOrder status AZ-7842-NX
Agent
Got it, AZ-7842-NX. Your order shipped this morning and will be delivered on Thursday, between 2 and 6 pm. You’ll get a text the day before with the exact time slot, and a link to track the driver.
Customer
Ah OK.
Acknowledged · agent continuesCustomer
Wait, I won’t be home on Thursday.
Interrupted · agent stops at onceDynamic interruption handling
The agent only pauses when the customer really starts speaking.
Custom voices
A voice that reflects your brand, with a style defined together: professional, friendly, warm…
AgentWarm and professional style
No problem, we can move it. Which day would suit you?
Customer
Friday morning, would that work?
API call · order systemDelivery moved to Friday, 8 am – 12 pm
Agent
Done: delivery on Friday, between 8 am and 12 pm. You’ll receive a confirmation by text.
Customer
Thanks! Let me pass you to my wife, she has a question.
Customer · 2nd voice
¿Hola? ¿Me confirma la dirección de entrega?
Natively multilingual
The agent detects the spoken language and switches in real time.
Agent
Claro. Se la entregamos en el 12 rue des Lilas, el viernes por la mañana.
Customer · 2nd voice
Perfecto, muchas gracias.
Agent
Con mucho gusto. ¡Que tenga un buen día!
End of call · 01:58
Use cases
One agent,
One agent,
tailored missions.
The request
I’d like to book for tomorrow.
What the agent does
- Checks availability in real time
- Books and confirms the slot
- Changes or cancels a booking